ABOUT THE MANUAL
Saloncoach comprehensive SOP Manual is designed to improve the efficiency and effectiveness of your business practices, aiming to generate incremental revenue, improve profitability and maximise return on investment. These unique resources are literally your virtual consultant, detailing practical guidelines and processes you may reference and customise to your own specific requirements. Download the manual immediately and begin to streamline your activities today.
Vital topics include:
1. Human Resources Management
2. Employee Handbook
3. Housekeeping and Spa Presentation
4. Client Interaction and Service Standards
The detailed policies and procedures assist Hair & Beauty businesses raise service standards, improve customer satisfaction, create and maintain spa ambience, implement employee training and reduce costs associated with waste and inefficient processes.
Save 5% with this comprehensive manual compared to purchasing the major topics separately.
Both a secure PDF file and an editable Microsoft Word file are provided for your convenience and easy customisation.
Refunds are not available because the publications are delivered in electronic format. A range of information, including publication descriptions, detailed table of contents, sample pages, testimonials, news articles, plus responsive customer service are provided to assist your decision to purchase. If you have any additional questions, please contact us.
Electronic Delivery of Publication Files
The publication file(s) may be accessed immediately after the online payment is successfully processed or once funds are deposited into our bank account. Refer to the automatic email sent to you for download instructions. Check your junk folder if our email is not in your inbox.
As a business to business website, we require your company name and business email address to correctly register the copyright of the publications. If you are a student, simply insert ‘Student at university/school name” in the company field. Please provide these details when prompted to avoid unnecessary follow up.